BRAND/DIVISION: Retail
JOB TITLE: Sales Associate
REPORTS TO: Showroom Manager
JOB PURPOSE (Overall Objective)
- Responsible for all sales activities, works with the team to achieve customer satisfaction and meets sales targets in line with the company vision and values.
DUTIES & RESPONSIBILITIES
- Greets and assists customers in a cheerful and courteous manner.
- Arranges and displays merchandise to promote sales.
- Handles the cash counter and processes sales transactions. Report any discrepancy immediately to the Supervisor.
- Ensures the consistent delivery of customer service and client satisfaction.
- Maintain stock level; proactively replenish stock as and when needed.
- Ensures that all stocks are clearly and correctly priced.
- Recommends additional products/items to the customer (Add-on & cross selling) to meet their needs as well as to improve sales.
- Attends to customers’ requirements, queries and complaints and resolve it effectively. Refers to the management as and when necessary.
- Maintain awareness of all items as well as knowledge of current sales and promotions.
- Full awareness of Store Retail Policies such as payment, exchanges, refunds, and security practices.
- Maintain stockroom cleanliness and keep a proper stock location.
- Accurately perform goods receipt processing, including comparing it with the packing list, process validation in the POS system, tagging, pricing, stocking, and displaying.
- Conducts inventory checks and reports to the manager to ensure availability of items.
- Helps in maintaining the cleanliness of the store, ensuring that it is always presentable.
- Flexibility to work timings (shift options) and willingness to be relocated.
- Adheres to all company policies, procedures, and business ethic codes.
QUALIFICATION, SKILLS & EXPERIENCE:
- Minimum 2-3 Years. Experience in Retail Sales Environment. (Preferably Fitness & Sports Industry Experience in KSA) worked as Fitness personal trainer and having a KSA driving license is an advantage.
- A bachelor’s degree is preferable in marketing so can emphasis on social media and technology platforms.
- Knowledge of customer service and sales principles.
- Ability to work with the team to achieve the sales targets.
- Ability to deliver service excellence.
- Good Computer skills (MS office), SAP experience is an advantage.
- Basic business administration knowledge.
- Pleasant personality
- Good in communication skills
- Available to join immediately.
