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Eligibility Representative

Cigna

RiyadhFull-time

1–3 years of experience

3 months ago

Job description

About the Role

We are looking to extend our KSA operation team.

This role supports and delivers straightforward administrative and/or other basic business services in Eligibility.

What You ll Do

  • Implements and maintains eligibility for benefits.
  • Implements, updates, and maintains automated, direct connect and/or manual eligibility data.
  • Interacts with internal partners and/or external clients/vendors. Generates reports to identify and resolve discrepancies.
  • Identifies process improvement opportunities for own cases.
  • May negotiate and resolve eligibility with clients.
  • May provide technical support for the electronic processing of eligibility.
  • Ensures customer data is installed accurately and timely.
  • May work with client's format and internal Systems to resolve errors.
  • May interact with Systems to resolve technical issues. General knowledge of manual and automated eligibility.
  • Familiar with reporting tools. Technical understanding of systems. Issues tend to be routine in nature. Good knowledge and understanding of Eligibility and business/operating processes and procedures. Works to clearly defined procedures under close supervision

Qualifications:

  • Bachelor s or Diploma degree in insurance field or similar
  • Minimum of 1 year experience ( Fresh grad with intership are considered as well )
  • Familiar with reporting tools
  • Oral communication skills in both Arabic and English
  • Proven ability to work independently as well as a productive member of a team.
  • Exceptional organization and time-management focus.
  • Technical understanding of systems. Issues tend to be routine in nature.
  • Good knowledge and understanding of Eligibility and business/operating processes and procedures.
  • Works to clearly defined procedures under close supervision

Qualifications:

  • Bachelor s or Diploma degree in insurance field or similar
  • Minimum of 1 year experience ( Fresh grad with intership are considered as well )
  • Familiar with reporting tools
  • oral communication skills in both Arabic and English
  • Proven ability to work independently as well as a productive member of a team.
  • Exceptional organization and time-management focus.
  • Technical understanding of systems. Issues tend to be routine in nature.
  • Good knowledge and understanding of Eligibility and business/operating processes and procedures.
  • Works to clearly defined procedures under close supervision

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