Collections and Claims Specialist
Unilever
3–8 years of experience
Job description
KEY RESPONSIBILITIES
Accurate and timely claims analysis and settlement with customers
Ensure compliant and reconciled customer accounts
Managing open items and aged balances to tackle disputes or risks to collection
Cross-functional interactions with sales and logistics teams
Monthly meeting with the cash & claims team and leadership to update on open actions, opportunities, or risks
REQUIRED QUALIFICATIONS
Bachelor s Degree, preferably in business/accounting/finance or supply chain
Minimum 3 years of work experience, ideally in accounts receivables, collections, or claims management
SOCPA membership
Experience of working with key information systems (Excel, SAP)
Excellent communication skills - Impactful and flexible communications
PREFERRED QUALIFICATIONS
Experience in working across cross-functional teams and with external stakeholders
Multitasking and ability to work with different ad hoc issues.
Strong business acumen, passion for high performance
Bachelor s Degree, preferably in business/accounting/finance or supply chain
Minimum 3 years of work experience, ideally in accounts receivables, collections, or claims management
SOCPA membership
Experience of working with key information systems (Excel, SAP)
Excellent communication skills - Impactful and flexible communications