Sales Manager
VOLTAS LIMITED
8–15 years of experience
Job description
Shall be responsible for overseeing and coordinating the export activities of entire Products baskets. He will handle the Customer base, Channel Distribution, Retail business, projects and Ecommerce activities in KSA region for the respective product line up
Apart from handling & growing business with Existing Customer, He will be responsible to generate new customer base for private labelling business by exploring Research Export opportunities, Evaluate potential for new markets and pursue additional export sales leads.
He will be responsible for complete export process of end to end staring from order pickup, brand and product registration, co-ordination with plant, R&D, Marketing, service and sales support to distributors.
Attend to customer inquiries about export shipments, provide product information, and manage customer relations.
Monitor current inventory levels and coordinate with the supply chain team to ensure timely and accurate delivery of export product.
Develop cost estimates for international shipments and manage freight costs, customs taxes, and other associated fees.
Develop and maintain export databases, records and reports.
Coordinate overseas shipments with Logistics /Commercials /freight forwarders, compile required documentation for export processes, and ensure compliance with international shipping laws and standards/ as per country requirements.
Develop and implement continuous improvement initiatives to optimize export operations
Establish and manage relationships with international partners, including distributors, agents and vendors.
International Compliance - Monitor international regulations and compliance requirements.
Liaise with Government Bodies -Liaise with customs authorities and other government bodies to ensure compliance with regulations.
Competition Tracking - Monitor market trends, competitor activities and customer feedback.
After Sales Service support -Address customer inquiries and complaints
Candidate must be from Air Conditioner Industry with strong frontend relationship in market.
Handling sales of Air Conditioners and Refrigeration products.
Excellent communication skills: Must possess great communication and collaboration skills to be able to work with partners, suppliers, and stakeholders from around the world.
Project management: Excellent project management and organizational skills are important for an export manager in order to adequately manage the complexities associated with an export business.
Negotiations: He should be able to effectively negotiate with suppliers, vendors, and customers in order to obtain more favorable rates and terms.
Cross-cultural competency: Export manager must have the ability to work respectfully and productively with people of different cultures and backgrounds.
Proficient in MS Office and inventory management software
Excellent knowledge of shipping documentation requirements and international trade regulations
Understanding of supply chain management and logistics