Credit and Collection Officer

Company Description: Trotec Partner Arabia, operating as part of the Lawazen Group, is the official representative of Trotec laser systems in the Middle East, with a primary focus on the Saudi Arabian market. We deliver premium laser engraving, cutting, and marking technologies alongside Trodat stamping solutions to a diverse portfolio of B2B clients. Trotec Partner Arabia collaborates closely with corporate clients to optimize production workflows, elevate precision, and maximize operational efficiency through advanced technology. Our team is dedicated to providing technical excellence, professional service, and building long-term strategic partnerships across key regional industries.

**Role Description:** The Credit and Collection Officer – Trotec Partner Arabia is a full-time, field-based operational role based in Riyadh, Saudi Arabia. In this position, you will be responsible for managing corporate receivables, ensuring timely payment collections, and maintaining healthy financial operations between Trotec Partner Arabia and our B2B clients.

You will spend a significant portion of your time in the field, conducting direct client visits across Riyadh to deliver account statements, follow up on outstanding invoices, and collect dues in person. Daily tasks include negotiating payment schedules, resolving invoice or billing queries professionally, updating account logs, and coordinating closely with our internal finance team to reconcile client balances and keep accounts up to date.

Key Responsibilities:

• Conduct regular on-site field visits to corporate clients throughout Riyadh to follow up on pending receivables and collect due payments.
• Negotiate payment arrangements and handle account balance discussions professionally while preserving strong, positive client relationships.
• Deliver billing statements, invoices, and payment receipts directly to client finance departments and decision-makers.
• Maintain accurate, up-to-date collection logs, track payment commitments, and report daily status and cash flow progress to management.
• Coordinate closely with the internal finance and accounting teams to reconcile client accounts and resolve billing discrepancies promptly.
• Maintain a structured follow-up schedule to ensure corporate accounts remain compliant with agreed credit terms.