Service Coordinator

Coordinate day-to-day service requests across GCC branches, ensuring timely scheduling and execution of jobs.

Prepare and send quotations through ERP/CRM systems, follow up on customer approvals, purchase orders, and service orders.

Liaise with customers, suppliers, subcontractors, service engineers, and branch teams to ensure smooth service delivery and job completion.

Coordinate outsourced technicians, spare parts procurement, logistics arrangements, and related documentation.

Maintain service schedules, job records, calibration records, warranty claims, technician databases, and other operational documentation.

Arrange travel, business visas, port passes, facility access permits, and other requirements for service personnel attending jobs.

Monitor timesheets, compliance requirements, safety certifications, and QHSE documentation to support audits and company standards.

Provide administrative and operational support to service, sales, and technical teams across the GCC region.

Location Requirement: Candidates must be based in India and willing to work in line with GCC business hours.

Any Bachelor's Degree.

2-3 years of experience in service coordination in marine field.

Experience working with ERP/CRM systems and Microsoft Office applications.

Strong communication, coordination, planning, and follow-up skills.

Ability to manage multiple tasks, work independently, and support stakeholders across different GCC locations.