Barista
AccorHotel
1–5 years of experience
Job description
We are seeking a friendly and detail-oriented Barista to join our team in Riyadh, Saudi Arabia. In this customer-focused role, you will be responsible for preparing and serving high-quality beverages while delivering exceptional customer service in a fast-paced caf environment. As a Saudi National, you will play a key role in creating a welcoming atmosphere and ensuring every customer leaves satisfied with their experience.
Prepare and serve espresso-based beverages, coffee, tea, and other hot and cold drinks according to established standards and recipes
Operate and maintain espresso machines, grinders, and other caf equipment to ensure optimal performance and cleanliness
Take customer orders accurately and efficiently using the point-of-sale (POS) system
Provide friendly and professional customer service, addressing inquiries and special requests with a positive attitude
Maintain a clean and organized work station, adhering to health and hygiene standards at all times
Handle cash and card transactions accurately while maintaining proper cash handling procedures
Monitor inventory levels and communicate stock needs to management
Customize beverages to meet individual customer preferences while maintaining quality standards
Work collaboratively with team members to ensure smooth caf operations during peak and off-peak hours
Develop knowledge of coffee varieties, origins, and brewing techniques to educate customers and make recommendations
Proven experience as a Barista or in a similar caf or customer service role (preferred)
Proficiency in operating espresso machines and other coffee brewing equipment
Strong knowledge of coffee preparation techniques, beverage recipes, and coffee varieties
Excellent customer service skills with the ability to interact professionally and courteously with diverse customers
Proficiency with point-of-sale (POS) systems and basic computer skills
Strong attention to detail and commitment to maintaining quality standards
Excellent time management and ability to work efficiently in a fast-paced environment
Reliable cash handling experience and accuracy with transactions
Knowledge of food safety and hygiene standards
Ability to work flexible hours, including mornings, afternoons, and weekends as needed
Multilingual abilities in Arabic and English (preferred)
Latte art skills and beverage customization expertise (preferred)
Saudi National status (required)