Customer service specialist
Subul Alkamal
0–3 years of experience
Job description
Welcoming customers and parents in a polite and professional manner.
Dealing with children with patience, calmness, and good conduct.
Following up on children within the branch and reminding them of safety rules.
Supervising the sections and ensuring their readiness and organization.
Monitoring the quality of service provided to customers.
Continuously monitoring the cleanliness and order of the branch.
Explaining offers, prices, and policies to customers clearly.
Cooperating with the team in organizing and maintaining the branch's order.
Adhering to attendance, departure, general appearance, and management instructions.
Being prepared to work during peak times, weekly holidays, holidays, and national occasions according to the approved work schedule.
Participating in organizing recreational activities and events for children when needed.
Working on the cash register or sales according to the branch's needs and administrative directives.