Quality Officer

Key Responsibilities:

• Lead and develop the quality team, oversee daily activities, and ensure operational efficiency.

• Monitor inbound materials, in-process operations, and outbound shipments to ensure compliance with quality standards.

• Conduct root cause analysis for non-conformities and implement effective corrective and preventive actions (CAPA).

• Develop, update, and maintain SOPs, work instructions, and quality documentation.

• Identify process gaps and drive continuous improvement initiatives to reduce errors and enhance workflow.

• Train warehouse staff on quality standards, inspection procedures, proper handling, and quality tools.

• Conduct internal audits and ensure alignment with ISO and other relevant standards.

• Maintain accurate records of inspections, test results, and quality incidents.

• Prepare and present quality performance reports, trends, and risk assessments to management.

• Collaborate with suppliers, logistics partners, and internal departments to resolve quality-related issues and support supplier

• 1+ years of experience in quality assurance/control, with at least 1 year in a leadership role.

• Practical experience in warehouse or supply chain quality operations.

• Strong leadership and team-development skills.

• Solid knowledge of quality standards, SOPs, CAPA, and auditing practices.

• Excellent analytical, problem-solving, and communication abilities.

• Proficiency in quality tools and MS Office applications.

• Ability to work in a fast-paced environment and manage multiple priorities.