Privacy Policy
Shougl • Effective date: 30 June 2026
Tanfeth Managed Services Co. Ltd. (a single-person limited-liability company, Commercial Registration / Unified National No. 7051941628, registered office in Riyadh – Al Ezdihar District, Kingdom of Saudi Arabia; hereinafter “we”, “us”, or “our”) operates the Shougl website at https://shougl.com, the web portal for the Shougl application at https://app.shougl.com, and the Shougl mobile application (hereinafter the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data only for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
The following terms have the meanings set out below unless this Privacy Policy provides otherwise:
Definitions
Service
The Shougl website at https://shougl.com, the web portal for the Shougl application at https://app.shougl.com, and the Shougl application, which are operated and administered by Tanfeth Managed Services Co. Ltd.
Personal Data
Data about a natural person who is identified or can be identified from that data (or from that data and other information in our possession or likely to come into our possession).
Usage Data
Data collected automatically when you use the Service or generated by the Service infrastructure (such as the duration of a page visit).
Cookies
Cookies are small files stored on your device (computer or mobile device).
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Mobile phone number
Address, country, district, postal code, city
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, promotional or marketing materials, and other information that may be of interest to you. You may opt out of receiving any or all of these communications by contacting us.
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).
Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, device identifiers, and other diagnostic data.
When you access the Service by a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
Location Data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service and to improve and customize your experience of our Service.
You can enable or disable location services when you use our Service at any time through your device settings.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track activity on our Service, and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used, such as beacons, tags, and scripts, to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.
Examples of cookies we use:
Session cookies: we use them to operate our Service.
Preference cookies: we use them to remember your preferences and various settings.
Security cookies: we use them for security purposes.
Advertising cookies: used to make advertising more relevant and tailored to your interests.
Use of Data
Tanfeth Managed Services Co. Ltd. uses the collected data for various purposes:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent, and address technical issues
To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those you have already purchased or enquired about, unless you have opted not to receive such information.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your city or country, where the data protection laws may differ from those of your jurisdiction.
If you are located outside the Kingdom of Saudi Arabia and provide information to us, please note that we transfer the data, including Personal Data, to the Kingdom of Saudi Arabia and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer and processing within the Kingdom of Saudi Arabia.
Tanfeth Managed Services Co. Ltd. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and that no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.
Disclosure of Data
Your data may be disclosed in the following circumstances:
Business Transaction
If Tanfeth Managed Services Co. Ltd. is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Legal Requirements
Tanfeth Managed Services Co. Ltd. may disclose your Personal Data in the good-faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of Tanfeth Managed Services Co. Ltd.
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics 4 (GA4)
A web and app analytics service provided by Google that tracks usage and generates reports. We use it to understand how the Service is used and to improve it. For more information on Google’s privacy practices: https://policies.google.com/privacy
Google Analytics for Firebase
An app-analytics service provided by Google that helps us understand in-app user behavior and measure events and performance. You may opt out of certain features through your device settings. For more information: https://policies.google.com/privacy
PostHog
A product-analytics platform provided by PostHog, Inc. that we use to measure events and analyze usage funnels within the Service in order to improve the user experience. We also use PostHog Session Recording for research and user-experience analysis purposes, whereby your interactions with the Service interface — such as clicks, scrolls, and navigation between screens — may be recorded, while sensitive inputs such as one-time password (OTP) fields are masked so they are not captured in the recordings. For more information on their privacy practices: https://posthog.com/privacy
Adjust
A Mobile Measurement Partner (MMP) provided by Adjust GmbH (an AppLovin company) that we use for app-install attribution, marketing-campaign measurement, and ad-fraud prevention. For more information: https://www.adjust.com/terms/privacy-policy/
Advertising
We may use third-party business tools to measure the effectiveness of our advertising campaigns and to deliver ads.
Meta Pixel
A measurement and conversion tool provided by Meta Platforms, Inc. (Facebook and Instagram) that lets us measure the effectiveness of our advertising on Meta’s platforms and understand the actions users take after viewing an ad. Meta uses cookies and similar technologies for this purpose. For more information on Meta’s privacy practices and how to manage your ad preferences: https://www.facebook.com/privacy/policy/
Behavioral Remarketing
Shougl uses remarketing services to advertise to you on third-party websites and apps after you visit our Service. We and our third-party vendors use cookies and identifiers to optimize and serve ads based on your past visits to our Service.
Meta (Facebook & Instagram)
We use the Meta Pixel and Meta Business Tools to build custom audiences and serve remarketing ads on Facebook and Instagram. You can review and opt out of interest-based advertising through the ad settings in your Meta account and review their Privacy Policy: https://www.facebook.com/privacy/policy/
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (the “Payment Processor”).
We will not store or collect your payment-card details. That information is provided directly to our Payment Processors, whose use of your personal information is governed by their own Privacy Policy. Payment Processors adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council — a joint effort of brands such as Visa, Mastercard, American Express, and Discover — which help ensure the secure handling of payment information.
Shougl does not currently process any payments within the Service. When paid products or services are introduced in the future, we will use PCI-DSS-compliant third-party Payment Processors, and their identities and privacy policies will be disclosed within the Service once those features become available.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
Tanfeth Managed Services Co. Ltd. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Service is intended for persons over the age of eighteen (18) (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a person under 18 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will also let you know via email and/or a prominent notice on our Service prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: support@shougl.com
By visiting the contact page on our website: https://shougl.com/contact
Registered address: Tanfeth Managed Services Co. Ltd., Al Ezdihar District, Riyadh, Kingdom of Saudi Arabia (Commercial Registration No. 7051941628)Privacy Policy
Shougl • Effective date: 30 June 2026
Tanfeth Managed Services Co. Ltd. (a single-person limited-liability company, Commercial Registration / Unified National No. 7051941628, registered office in Riyadh – Al Ezdihar District, Kingdom of Saudi Arabia; hereinafter “we”, “us”, or “our”) operates the Shougl website at https://shougl.com, the web portal for the Shougl application at https://app.shougl.com, and the Shougl mobile application (hereinafter the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data only for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
The following terms have the meanings set out below unless this Privacy Policy provides otherwise:
Definitions
Service
The Shougl website at https://shougl.com, the web portal for the Shougl application at https://app.shougl.com, and the Shougl application, which are operated and administered by Tanfeth Managed Services Co. Ltd.
Personal Data
Data about a natural person who is identified or can be identified from that data (or from that data and other information in our possession or likely to come into our possession).
Usage Data
Data collected automatically when you use the Service or generated by the Service infrastructure (such as the duration of a page visit).
Cookies
Cookies are small files stored on your device (computer or mobile device).
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Mobile phone number
Address, country, district, postal code, city
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, promotional or marketing materials, and other information that may be of interest to you. You may opt out of receiving any or all of these communications by contacting us.
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).
Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, device identifiers, and other diagnostic data.
When you access the Service by a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
Location Data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service and to improve and customize your experience of our Service.
You can enable or disable location services when you use our Service at any time through your device settings.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track activity on our Service, and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used, such as beacons, tags, and scripts, to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.
Examples of cookies we use:
Session cookies: we use them to operate our Service.
Preference cookies: we use them to remember your preferences and various settings.
Security cookies: we use them for security purposes.
Advertising cookies: used to make advertising more relevant and tailored to your interests.
Use of Data
Tanfeth Managed Services Co. Ltd. uses the collected data for various purposes:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent, and address technical issues
To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those you have already purchased or enquired about, unless you have opted not to receive such information.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your city or country, where the data protection laws may differ from those of your jurisdiction.
If you are located outside the Kingdom of Saudi Arabia and provide information to us, please note that we transfer the data, including Personal Data, to the Kingdom of Saudi Arabia and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer and processing within the Kingdom of Saudi Arabia.
Tanfeth Managed Services Co. Ltd. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and that no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.
Disclosure of Data
Your data may be disclosed in the following circumstances:
Business Transaction
If Tanfeth Managed Services Co. Ltd. is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Legal Requirements
Tanfeth Managed Services Co. Ltd. may disclose your Personal Data in the good-faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of Tanfeth Managed Services Co. Ltd.
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics 4 (GA4)
A web and app analytics service provided by Google that tracks usage and generates reports. We use it to understand how the Service is used and to improve it. For more information on Google’s privacy practices: https://policies.google.com/privacy
Google Analytics for Firebase
An app-analytics service provided by Google that helps us understand in-app user behavior and measure events and performance. You may opt out of certain features through your device settings. For more information: https://policies.google.com/privacy
PostHog
A product-analytics platform provided by PostHog, Inc. that we use to measure events and analyze usage funnels within the Service in order to improve the user experience. We also use PostHog Session Recording for research and user-experience analysis purposes, whereby your interactions with the Service interface — such as clicks, scrolls, and navigation between screens — may be recorded, while sensitive inputs such as one-time password (OTP) fields are masked so they are not captured in the recordings. For more information on their privacy practices: https://posthog.com/privacy
Adjust
A Mobile Measurement Partner (MMP) provided by Adjust GmbH (an AppLovin company) that we use for app-install attribution, marketing-campaign measurement, and ad-fraud prevention. For more information: https://www.adjust.com/terms/privacy-policy/
Advertising
We may use third-party business tools to measure the effectiveness of our advertising campaigns and to deliver ads.
Meta Pixel
A measurement and conversion tool provided by Meta Platforms, Inc. (Facebook and Instagram) that lets us measure the effectiveness of our advertising on Meta’s platforms and understand the actions users take after viewing an ad. Meta uses cookies and similar technologies for this purpose. For more information on Meta’s privacy practices and how to manage your ad preferences: https://www.facebook.com/privacy/policy/
Behavioral Remarketing
Shougl uses remarketing services to advertise to you on third-party websites and apps after you visit our Service. We and our third-party vendors use cookies and identifiers to optimize and serve ads based on your past visits to our Service.
Meta (Facebook & Instagram)
We use the Meta Pixel and Meta Business Tools to build custom audiences and serve remarketing ads on Facebook and Instagram. You can review and opt out of interest-based advertising through the ad settings in your Meta account and review their Privacy Policy: https://www.facebook.com/privacy/policy/
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (the “Payment Processor”).
We will not store or collect your payment-card details. That information is provided directly to our Payment Processors, whose use of your personal information is governed by their own Privacy Policy. Payment Processors adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council — a joint effort of brands such as Visa, Mastercard, American Express, and Discover — which help ensure the secure handling of payment information.
Shougl does not currently process any payments within the Service. When paid products or services are introduced in the future, we will use PCI-DSS-compliant third-party Payment Processors, and their identities and privacy policies will be disclosed within the Service once those features become available.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
Tanfeth Managed Services Co. Ltd. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Service is intended for persons over the age of eighteen (18) (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a person under 18 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will also let you know via email and/or a prominent notice on our Service prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: support@shougl.com
By visiting the contact page on our website: https://shougl.com/contact
Registered address: Tanfeth Managed Services Co. Ltd., Al Ezdihar District, Riyadh, Kingdom of Saudi Arabia (Commercial Registration No. 7051941628)