Client Account Management Specialist
Confidential Company
Riyadh JobsFull-time
2–2 years of experience
3 days ago
Job description
- Management of current client accounts and building long-term professional relationships with them.
- Monitoring client needs and ensuring service delivery aligns with agreed requirements.
- Continuous communication with clients and tracking inquiries, feedback, and addressing them.
- Coordination with internal departments to ensure timely execution of services and projects.
- Preparation of commercial proposals and tracking client requests and contract renewals.
- Identifying opportunities to increase offerings and expand the scope of services provided to current clients.
- Monitoring client satisfaction and working on improving their experience and the quality of services provided.
- Monitoring contractual obligations and delivery timelines in coordination with relevant teams.
- Preparing periodic reports on account performance and client satisfaction levels and business opportunities.