Receptionist

The Receptionist will be the first point of contact for the company. They will welcome guests

and greet people who visit the business. They will also coordinate front-desk activities, including

redirecting phone calls.

To be successful as a Receptionist, they should have a pleasant personality, as this is also a

customer service role. They should also be able to deal with emergencies in a timely and

effective manner, while streamlining office operations. Multitasking is essential for this position

to the highest quality standards.

Scope of work (Explain briefly)

• Greet and welcome guests as soon as they arrive at the office.

• Direct visitors to the appropriate person and office.

• Answer, screen and forward incoming phone calls.

• Ensure reception area is tidy and presentable, with all necessary stationery and material

(e.g. pens, forms and brochures).

• Control access via the reception desk (monitor electronic logbook, issue visitor badges).