Sales representative

Career Objective:

The candidate is expected to achieve a monthly sales target. The product offered is in the field of low-current systems, maintenance, and software.

Job Specifications:

• Ability to communicate effectively and build successful professional relationships.
• Sufficient experience in negotiation and persuasion skills.
• Ability to handle work pressure and work within a team.
• Possess a professional presentation style and a good understanding of market dynamics.
• Preference for those with previous B2B sales experience.

Job Overview:

We are looking for a motivated/ambitious Executive Sales Representative with exceptional communication skills, who strives for success with our clients and is results-driven to join our dynamic team. The ideal candidate will be responsible for managing customer accounts, ensuring their satisfaction, and contributing to business growth. They will also act as a key point of contact for clients, foster long-term relationships, and identify opportunities to increase the sale of our services.

Key Responsibilities:

• Manage and nurture customer accounts, ensuring high levels of customer satisfaction.
• Develop a deep understanding of our software solutions and call center services to provide tailored customer support.
• Identify upselling and cross-selling opportunities, contributing to revenue growth.
• Demonstrate a willingness to learn about our software solutions and call center services to provide exceptional customer service.
• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
• Prepare and present account performance reports and future plans for account management.
• Address customer inquiries and resolve issues promptly and professionally.

Qualifications:

• Holds a Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in account management, preferably in a call center or software solutions environment.
• Proven experience in direct customer interaction is an additional advantage, but not a strict requirement; serious commitment and the ability to work under pressure are essential.
• Strong desire to learn and develop within the field of customer account management.
• Strong communication and interpersonal relationship-building skills, with the ability to establish good rapport with customers.
• Ability to work independently and as part of a team.
• Ability to face challenges with determination and a positive mindset.

If you are passionate about customer success and ready to make a tangible impact and difference, we would like to hear from you! Please send your CV.