Receptionist / Front Desk Agent
RAFFLES
0–5 years of experience
Job description
We are seeking a professional and friendly Receptionist / Front Desk Agent to join our team in Jeddah, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for visitors, clients, and employees.
Greet and direct visitors, ensuring a warm and professional welcome
Answer and manage incoming phone calls, emails, and other communications
Schedule appointments and maintain calendars for executives and meeting rooms
Perform administrative tasks such as data entry, filing, and document preparation
Coordinate with other departments to ensure smooth office operations
Manage incoming and outgoing mail and packages
Maintain a clean and organized reception area
Assist with basic office maintenance and supply inventory
Support other administrative staff as needed
Ensure security protocols are followed by monitoring visitor access
- Saudi nationality (as specified for this position)
- Excellent verbal and written communication skills in both Arabic and English
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong multitasking abilities and time management skills
- Customer service orientation with a friendly and professional demeanor
- High school diploma or equivalent (required)
- Bachelor's degree in Hospitality Management or related field (preferred)
- Previous experience as a receptionist or front desk agent (preferred)
- Experience in hospitality or customer service industry (preferred)
- Ability to work in a fast-paced environment while maintaining attention to detail
- Excellent organizational skills and ability to prioritize tasks effectively
- Adaptability and willingness to learn new skills and technologies