Head of Business Operations

Key Responsibilities

• Strategic Partnering: Collaborate with regional executives to drive proactive forecasting, territory coverage, quota planning, GTM execution, and quarterly business reviews.

• Operational Leadership: Build, lead, and evolve the regional Business Operations team, ensuring agile support and continuous improvement across all functions.

• Sales Performance Optimization: Deliver actionable analytics to enhance sales productivity, pipeline velocity, and revenue predictability.

• CRM Excellence: Champion data integrity and governance across forecasting, pipeline management, and deal reviews.

• GTM Execution: Operationalize corporate GTM strategies across MUs, ensuring alignment, execution, and measurable impact.

• Pipeline Acceleration: Monitor pipeline health, support demand generation initiatives, and drive growth-focused interventions.

• Process Innovation: Streamline and enhance core business processes in collaboration with global stakeholders, including Deal Desk, CRM, and forecasting.

• Compensation Governance: Oversee quota setting and compensation plans, acting as the primary liaison for all sales compensation matters.

• Team Development: Scale and nurture a resilient, future-ready Business Operations team aligned with the region s strategic growth objectives through 2025 and beyond.

• Deep understanding of software licensing, contracting, and revenue recognition principles.

• Experience with IFS solutions or similar enterprise software platforms.

• Strong analytical and problem-solving capabilities with a strategic mindset.

• Excellent communication, presentation, and stakeholder engagement skills.

• Proven ability to operate across time zones and manage cross-regional collaboration.

• High integrity, discretion, and ability to manage confidential information.

• Resilient, self-motivated, and highly organized with a bias for execution and results.