Barista
Confidential Company
2–4 years of experience
Craft exceptional coffee beverages using high-quality beans and precise brewing methods, ensuring each cup meets our high standards.
Maintain cleanliness and organization of the coffee station and seating area, adhering to health and safety regulations.
Engage with customers to provide personalized service, accurately taking orders and offering recommendations based on their preferences.
Handle cash and electronic payments efficiently, ensuring accurate transactions and managing the cash register responsibly.
Monitor inventory levels of coffee beans and supplies, placing orders as needed to prevent shortages and ensure smooth operations.
Prepare and serve food items, ensuring they are presented attractively and meet quality standards.
Train new baristas on equipment usage, coffee preparation techniques, and customer service protocols to maintain consistency.
Participate in promotions and events to showcase new products and enhance customer engagement.
Stay informed about coffee trends and methods, continually seeking knowledge to enhance skills and customer offerings.
Collaborate with team members to create a positive work environment, fostering teamwork and open communication.
High school diploma or equivalent; a degree in hospitality or food service is a plus.
1-2 years of barista experience or relevant customer service experience in a fast-paced environment.
Barista certification or training in specialty coffee preparation is highly valued.
Knowledge of coffee origins, brewing techniques, and flavor profiles to provide customers with expert guidance.
Fluency in English; additional language proficiency (e.g., Spanish, Mandarin) is an advantage for diverse customer interaction.