F&B Order Taker
SWISSOTEL
1–5 years of experience
Job description
You are directly involved in the order taking and order placing process
Responsible to coordinate all service requirements addressed to Room Service
Assist guests regarding menu items in an informative and helpful way
Have full knowledge of beverage lists and promotions, menu items and preparation methods
Follow all safety and sanitation policies when handling food and beverage
Previous experience as an Order Taker or in a similar role, preferably within a luxury hotel setting.
Exceptional communication and customer service skills.
Ability to thrive in a fast-paced environment while maintaining a high level of accuracy.
In-depth knowledge of food and beverage operations, including menu items, ingredients, and preparation methods.
Strong organizational skills with acute attention to detail.