Store Manager
About us Through our new contemporary vision at Gucci we are inventing a wholly modern approach to fashion and redefining luxury for the 21st century. As part of the global luxury group Kering, we are committed to empowering imagination in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity. We are currently seeking a Store Manager as part of our MEA dynamic team.
How you will contribute
- Ensuring the achievement of store business objectives, promoting, and enhancing the Gucci Brand, in line with the Company s policies and procedures.
- Formulate and implement policies, strategies, and business plans for the store to achieve or exceed sales, profit, and cost objectives.
- Maintain excellent customer relationship by monitoring customers feedbacks to understand their needs and handle complaints and queries.
- Train and motivate subordinates to provide the desired standards of customer services and ensure succession. Ensure an optimal and motivating work climate to increase sales performance.
- To lead and motivate the store team; and create the optimal environment to ensure team and individual development, and succession.
- To foresee problems and implement modifications to existing operation procedures accordingly to keep pace with the changing trends and uplift the operation efficiency.
- To establish and maintain the highest standard of store environment.
Who you are?
- Bachelor s degree or above in any discipline
- Minimum 7 years of luxury fashion retail management experience with a focus on leading a multicultural team
- In-depth knowledge of retail operations
- Strong leadership and management skills
- Excellent interpersonal, communication and problem-solving skills
- Good PC skills in Microsoft Excel, Word and Arabic Word processing
- Good command of written and spoken English and Arabic (Italian is a plus)
- Immediately available is highly preferred
