Team Leadership and Supervision:
- Manage and motivate a team of warehouse associates, including training, scheduling, and performance evaluations.
- Assign tasks, monitor productivity, and ensure adherence to company policies and procedures.
- Foster a positive and collaborative work environment to maintain team morale and efficiency.
Operational Oversight:
- Oversee receiving, storage, picking, packing, and shipping of FF&E, OS&E, F&B inventory during assigned shifts.
- Ensure all warehouse activities align with standard operating procedures (SOPs) and meet quality standards.
- Monitor and maintain equipment, ensuring proper functionality and coordinating maintenance as needed.
Inventory Management:
- Ensure accuracy and completeness of all outbound customer orders by verifying pick lists, conducting final checks, and coordinating with warehouse and dispatch teams to minimize delivery errors.
- Track and report inventory levels, discrepancies, and damages to the Warehouse Operations Manager.
- Implement loss prevention measures and ensure proper handling of high-value items.
Safety and Compliance:
- Enforce safety protocols and ensure compliance with OSHA and company safety standards.
- Conduct regular safety inspections and address potential hazards promptly.
- Train staff on safe handling of items, including heavy or oversized furniture and equipment.
Logistics Coordination:
- Coordinate with transportation teams to ensure timely delivery and pickup of inventory.
- Manage loading and unloading processes to optimize efficiency and minimize delays.
- Resolve any logistical issues that arise during the shift.
Performance and Reporting:
- Track key performance indicators (KPIs) such as order accuracy, fulfillment speed, and inventory turnover.
- Provide shift reports to the Warehouse Operations Manager, highlighting achievements, challenges, and recommendations.
- Identify opportunities for process improvements and implement solutions to enhance operational efficiency.
- The role requires working in a warehouse setting with exposure to moving machinery, heavy equipment, with a varied inventory range.
- Shift work is required, which may include evenings, weekends, and holidays, depending on operational needs.
- Comfortable working in a warehouse environment with varying temperatures and conditions.
Extensive experience in logistics with a significant track record of leadership.
- In-depth knowledge of industry standards, and best practices.
- Strong strategic thinking and leadership skills.
- Associate or bachelor s degree in logistics, supply chain, or related field preferred although not compulsory.
- Minimum of 8-10 years of warehouse experience, with at least 5 years in a supervisory or management role.
- Experience in FF&E operations or handling oversized/heavy inventory is highly desirable.
