Merchandiser

Purpose of the job

To ensure that products are fully available and visible at the point of purchase according to planogram and customer contracts.

Key Accountabilities

• Availability

Replenish shelves, coolers, freezers and displays as per guidelines. Ensure that outlets have enough stock of relevant SKU's to enable all designated areas of display to be maintained as per the terms of contract and planogram by liaising with the sales team.

• Visibility

Ensure the excellent presentation of products as per the merchandising policy, planograms and space rentals are maintained as per contract terms.

• Product Shelf Life

  • Follow company policy in relation to date code and aging products management.
  • Liaise with sales team to support returns in accordance with the company date code policy.
  • Implement product rotation to avoid product expiry issues.
  • Ensure products nearest to expiry dates are at the front of the shelf.

• Merchandising APP usage

Diligently use tools (Merchandising App) provided by the company to track store performance and inventories as per guidelines provided by the Team Leader/Merchandising Supervisor. Take pictures of executed shelves and displays as per company requirements.

• Point of Sale material

Position POS material in all appropriate locations and remove/ replace old or damaged POS materials.

Ensure the current correct price is displayed for all products at all times.

• Company Assets

Ensure that all company assets (e.g. racks, stands, chillers, freezers) are clean and if needed, replaced, in order to be repaired.

• Market Intelligence

Report competitor's activity observed in the market to line manager: Team Leader/ Merchandising Supervisor. E.g. price, new products, promotions.

• Customer Service

Support customers and resolve customer concerns by responding appropriately to requests .E.g. provide relevant information regarding stock levels, or e.g. an issue with a chiller or freezer.

• Appearance

• Ensure grooming and personal appearance is as per the company standard.

• Ensure car is clean inside and outside.

• Ensure the delivered products are in excellent condition and not damaged.

• Your appearance is important because you are representing SADAFCO.

• Journey Plan Adherence

Ensure the JP is regularly followed within the specified visit frequency.