We are looking for a Senior Infrastructure Consultant (Center Engineer) to join our delivery team on a fixed-term contract basis in Riyadh. The successful candidate will serve as a subject matter expert embedded within or supporting a banking client environment, responsible for the design, implementation, and day-to-day operation of core infrastructure services. This is a hands-on senior role requiring both deep technical capability and the ability to engage confidently with client stakeholders.
Key Responsibilities-
Infrastructure Design & Implementation
- Design and deploy enterprise infrastructure solutions including compute, storage, networking, and data centre systems aligned with client architecture standards.
- Lead the implementation of infrastructure projects from scoping through to go-live, ensuring delivery within agreed timelines and quality benchmarks.
- Develop and maintain technical documentation including HLDs, LLDs, runbooks, and as-built records.
Operations & Support
- Manage and monitor production infrastructure environments, ensuring high availability, performance, and security compliance.
- Perform root cause analysis on incidents and drive corrective and preventative actions in line with ITIL-based service management processes.
- Execute change management activities including planning, risk assessment, and post-implementation review.
Banking & Compliance
- Apply knowledge of banking-sector IT requirements, including regulatory compliance, data sovereignty, and operational resilience standards relevant to the Saudi financial sector (SAMA frameworks).
- Liaise with internal and client security teams to ensure infrastructure configurations meet institutional security policies.
Client Engagement
- Act as a senior technical point of contact for the client, attending steering meetings, providing status updates, and escalating risks appropriately.
- Mentor junior team members and support knowledge transfer to client IT staff as required.
Requirements-
Experience
- Minimum 7 years of experience in infrastructure engineering or consulting roles.
- Mandatory: prior experience working within or directly supporting a banking or financial institution environment.
- Demonstrated track record delivering infrastructure projects in large, complex enterprise environments.
Technical Skills
- Strong hands-on experience across two or more of the following: server/compute infrastructure (HPE, Dell), enterprise storage (NetApp, Pure, EMC), LAN/WAN networking (Cisco, Juniper), virtualisation (VMware vSphere/vSAN), or data centre operations.
- Familiarity with hybrid cloud environments and integration with on-premises infrastructure.
- Working knowledge of backup and disaster recovery solutions (Veeam, Commvault, Zerto or equivalent).
- Proficiency with infrastructure monitoring and ITSM tools (ServiceNow, SolarWinds or equivalent).
Certifications (Preferred)
- Relevant vendor or industry certifications such as CCNP, VCP, MCSE, or equivalent.
- ITIL Foundation certification is an advantage.
Soft Skills & Other Requirements
- Excellent written and spoken English; Arabic is a plus.
- Strong communication and stakeholder management skills.
- Ability to work independently and manage priorities in a client-facing contract environment.
- Must be based in or willing to relocate to Riyadh, KSA for the duration of the contract.
- Saudi nationals and residents with valid Iqama are encouraged to apply.
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