Key Responsibilities
New Business Development (Core Focus)
- Proactively hunt, identify, and acquire new medium to large clients across target sectors (Banking, Fintech, Government, Healthcare, Retail, etc.)
- Build and manage a robust pipeline through cold outreach, networking, referrals, events, and market intelligence
- Conduct discovery meetings and present tailored CPaaS/SaaS solutions that address each prospect's specific communication challenges
- Own the full sales cycle from first contact through to contract signature
Sales Targets & Revenue
- Consistently achieve and exceed monthly, quarterly, and annual new business revenue targets
- Maintain accurate pipeline records and provide regular forecasts using CRM tools
- Report on sales activity, pipeline health, and deal progress to the Head of Sales
Consultative Selling & Solution Alignment
- Develop a deep understanding of Deewan's product portfolio and articulate clear value propositions to C-level and senior decision-makers
- Map client business needs to Deewan solutions and collaborate with internal teams (pre-sales, product, delivery) to craft compelling proposals
Market Intelligence
- Stay up to date with trends, competitors, and regulatory developments in the Saudi CPaaS/SaaS landscape
- Share market insights and prospect feedback with leadership to inform product and go-to-market strategy
Contract Negotiation & Closing
- Lead commercial negotiations and close agreements on terms that are favorable for both the client and Deewan
- Ensure smooth handover to account management and delivery teams post-signature
Required
- Minimum 2.5 years of proven new business (hunter) sales experience in CPaaS, SaaS, Telecommunications, or a closely related technology sector
- Strong, demonstrable track record of selling to medium to large clients in Saudi Arabia
- Deep familiarity with the KSA market: key sectors, buying behaviors, and decision-making processes
- Existing network of medium to large account contacts in the KSA market is a strong advantage
- Experience managing complex, multi-stakeholder sales cycles
Preferred
- Prior exposure to CPaaS products such as SMS, WhatsApp Business, RCS, OTP, voice, or omnichannel communication platforms
- Arabic & English language proficiency (spoken and written)
- Experience working with government, banking, fintech, or healthcare sectors in KSA
Skills & Competencies
- Hunter mentality self-motivated, tenacious, and hungry to win new business
- Excellent consultative selling and solution-mapping abilities
- Strong communication, presentation, and negotiation skills in Arabic and/or English
- Ability to engage and influence at C-level and senior stakeholder levels
- High commercial acumen and ability to build a business case for clients
- Proficient in CRM software (Salesforce, HubSpot, or equivalent) and Microsoft Office Suite
- Strong organizational skills ability to manage multiple opportunities simultaneously
- Ethical, professional, and a strong team player
Education
- Bachelor's degree in Business Administration, Marketing, Communications, Engineering, or a related field
- A relevant professional certification or MBA is a plus, but not mandatory
