Field Service Representative (FSR)

Job Description:

• Work under PSS/GSAC management and report to the GSAC Directorate of Aircraft maintenance in HQ.
• Answer all questions related to maintenance, operations, and logistics for Aircraft and engines.
• Provide guidance on the usage of tools, testers, and equipment on the Aircraft.
• Analyze the maintenance program and provide recommendations for improvement.
• Participate in Aircraft occurrence investigations.
• Provide guidance for performing maintenance on Aircraft and associated equipment, including following up on concessions and deviations.
• Submit Field Technical Reports (FTRs) to the OEM to resolve issues pertaining to the Aircraft, engine, or equipment.
• Identify areas requiring training and specific maintenance procedures.

Qualifications, Skills & Experience:

• Education/Licensing: Aerospace/Aeronautical Engineering Degree or equivalent in aviation with an EASA Part 66 or FAA License.

• General Experience: Minimum of 5 years of experience in maintenance management on rotary or fixed-wing Aircraft on-site.

• Specific Experience: Minimum of 3 years of experience as an FSR on H145 or similar platforms.

• Certification: Type rating in H145 by an approved Part 147.

  • Ability to relate Aircraft publications/MSMs and comprehend CV-FDR and Helionix software data to resolve technical matters.
  • Ability to advise on technical reasons during Aircraft investigations.

• Technical Proficiency: Highly proficient with mechanical and avionics Aircraft systems, sub-systems, and mission equipment/tooling.

• Computer Skills: Highly proficient with Microsoft Office (Word, PowerPoint, and Excel).

Education/Licensing: Aerospace/Aeronautical Engineering Degree or equivalent in aviation with an EASA Part 66 or FAA License.

• Ability to relate Aircraft publications/MSMs and comprehend CV-FDR and Helionix software data to resolve technical matters.
• Ability to advise on technical reasons during Aircraft investigations.

General Experience: Minimum of 5 years of experience in maintenance management on rotary or fixed-wing Aircraft on-site.

Specific Experience: Minimum of 3 years of experience as an FSR on H145 or similar platforms.

Certification: Type rating in H145 by an approved Part 147