Customer Care Representative Intern

Assist in tracking and updating order status using pre-prepared, non-sensitive reports.

Support the team in preparing daily and weekly operational summaries.

Coordinate with internal teams (e.g., logistics, warehouse, customer care) for status follow-ups.

Help maintain organized documentation and filing of operational records.

Support in preparing presentations and reports for internal meetings.

Perform general administrative tasks as required by the Customer Care team

Business fluency in English and Arabic

Highly organized

Experience with and proficiency using SAP and the Microsoft Office suite of products (Excel, Powerpoint, Outlook)

Good communication and interpersonal skills

Basic proficiency in Microsoft Excel, PowerPoint, and Word

Ability to handle tasks with confidentiality and professionalism

Eagerness to learn and contribute in a fast-paced environment

A completed a degree in English, Business Administration, Supply chain, Logistics, or a related field

Strong attention to detail and leading skills

Minimum education level: University (Bachelor s Degree)