Receptionist

Be the First Impression of Jeddah s Premier Mediterranean Dining Experience! About the Opportunity: An exciting opportunity has arisen to join a sophisticated dining destination in Jeddah inspired by the elegance and vibrant lifestyle of the French and Italian Riviera. Combining refined Mediterranean cuisine, stylish interiors, exceptional service, and a lively social atmosphere, the restaurant has established itself as a sought-after destination for guests seeking elevated dining experiences. The concept celebrates the flavours, hospitality, and spirit of the Riviera, blending French culinary craftsmanship with Italian warmth and Mediterranean influences. With a strong commitment to excellence, attention to detail, and guest satisfaction, the restaurant continues to evolve as one of Jeddah s most exciting hospitality venues. We are seeking a warm, professional, and highly organised Receptionist to be the first point of contact for our guests, ensuring every interaction reflects the restaurant s premium standards of hospitality. The Role: The Receptionist plays a vital role in creating exceptional first impressions by welcoming guests, managing reservations, coordinating seating arrangements, and ensuring a seamless arrival and departure experience. Working closely with the management and service teams, you will help maintain smooth front-of-house operations while delivering personalised and attentive guest service.

Key Responsibilities:

• Guest Experience Welcome guests with warmth, professionalism, and genuine hospitality.

• Manage reservations, walk-in guests, and waiting lists efficiently.

• Escort guests to their tables while maintaining seating plans and table rotation.

• Respond promptly to telephone calls, emails, and reservation enquiries.

• Handle guest requests and special occasions with attention to detail.

• Resolve guest concerns professionally or escalate to management when appropriate.

• Front-of-House Operations Maintain accurate reservation records using the restaurant s booking system.

• Coordinate closely with managers and service teams regarding table availability and guest flow.

• Monitor dining room occupancy and optimise seating arrangements.

• Ensure the reception area remains clean, organised, and welcoming at all times.

• Support opening and closing reception procedures.

• Communication & Administration Provide accurate information regarding menus, promotions, operating hours, and special events.

• Assist with VIP guest arrangements and special bookings.

• Record guest preferences to help personalise future visits.

• Support administrative tasks as required by the management team.

• Teamwork Collaborate effectively with restaurant managers, servers, and kitchen teams to ensure seamless service.

• Promote a positive and professional working environment.

• Represent the restaurant s values and service philosophy at every guest interaction.

• Minimum 2 years experience as a Receptionist, Host/Hostess, or Front Desk professional within restaurants, hotels, or luxury hospitality.

• Excellent customer service and interpersonal skills.

• Professional appearance with a friendly and confident personality.

• Strong communication skills in English, both written and spoken.

• Excellent organisational and multitasking abilities.

• Ability to remain calm and composed during busy service periods.

• Proficiency with reservation systems and Microsoft Office applications.

• Preferred: Experience within upscale restaurants, fine dining, luxury hotels, or internationally recognised hospitality brands.

• Familiarity with reservation platforms such as SevenRooms, OpenTable, or similar systems.

• Arabic language skills would be an advantage.

• Passion for delivering exceptional guest experiences.