Customer Service Representative

شركه سيارات

RiyadhFull-time

3–3 years of experience

3 months ago

Job description

Receive incoming calls and respond to customer inquiries in a professional and courteous manner that reflects the company's image.
Understand customer needs accurately and direct them towards the most suitable vehicle options based on their budget and preferences.
Conduct outbound calls to follow up with potential customers who have shown interest through the website or social media platforms.
Sales Proposals: Provide competitive pricing offers, explain available packages, and clarify the necessary documentation for a smooth transaction.
Financing Options: Explain various financing programs (based on banks and approved financing companies), clarify interest rates, down payments, monthly installments, and final payment.
Calculate preliminary financing estimates for clients based on their salary, job position, and financial commitments.
Clarify the conditions and specific terms related to financing and required documents (salary definition, account statement, ID/residency, driving license).

شركه سيارات

RiyadhFull-time

3–3 years of experience

3 months ago

Receive incoming calls and respond to customer inquiries in a professional and courteous manner that reflects the company's image.
Understand customer needs accurately and direct them towards the most suitable vehicle options based on their budget and preferences.
Conduct outbound calls to follow up with potential customers who have shown interest through the website or social media platforms.
Sales Proposals: Provide competitive pricing offers, explain available packages, and clarify the necessary documentation for a smooth transaction.
Financing Options: Explain various financing programs (based on banks and approved financing companies), clarify interest rates, down payments, monthly installments, and final payment.
Calculate preliminary financing estimates for clients based on their salary, job position, and financial commitments.
Clarify the conditions and specific terms related to financing and required documents (salary definition, account statement, ID/residency, driving license).