Sales Coordinator

Job Purpose

To provide administrative and operational support to the sales team, ensuring smooth sales operations and maintaining seamless communication between the sales department, clients, and internal teams (such as Logistics, Warehousing, and Finance) to achieve sales targets and ensure customer satisfaction.

Key Responsibilities

 * Order Processing & Customer Support:

  * Process, verify, and input incoming customer orders into company systems (ERP/CRM).

  * Track order fulfillment and shipment statuses with the logistics and warehouse teams to ensure timely delivery.

  * Serve as a point of contact for client inquiries, status updates, and initial complaint resolutions.

 * Administrative & Financial Support:

  * Prepare and issue price quotations, proforma invoices, and sales contracts under the guidance of the Sales Manager.

  * Generate periodic sales reports (daily, weekly, monthly) tracking performance, revenue, and key metrics for management review.

  * Coordinate with the Finance department to follow up on outstanding payments and invoices.

 * Sales Team Coordination:

  * Schedule sales meetings, prepare agendas, and record meeting minutes.

  * Maintain and update the customer database (CRM) with accurate contact details and interaction logs.

  * Organize schedules for sales representatives and assist in preparing presentation materials, catalogs, and samples.