Business Development Manager – O&M

1. O&M Business Development

• Identify and secure O&M opportunities for:

  • Municipal water & wastewater treatment plants
  • Industrial water and effluent treatment facilities
  • Desalination plants

• Target:

  • Standalone O&M contracts
  • O&M bundled with EPC projects
  • Rehabilitation + O&M (ROM) opportunities

2. Client Engagement & Key Account Management

• Build strong relationships with:

  • Government bodies / utilities / municipalities/water bodies etc
  • Industrial clients across sectors

• Position WABAG as a long-term O&M partner focused on performance, compliance, and cost optimization

3. Proposal & Contract Structuring

• Lead development of:

  • Techno-commercial O&M proposals
  • Service-level agreements (SLAs) and KPIs
  • Performance-based and annuity-based contracts

• Work closely with internal teams for:

  • Cost estimation (manpower, chemicals, energy)
  • Risk assessment and pricing strategies

4. Market Intelligence & Opportunity Mapping

• Track upcoming O&M tenders and asset monetization opportunities

• Identify trends such as:

  • PPP / Hybrid Annuity Model (HAM) projects
  • Increasing outsourcing of plant operations

• Conduct competitor benchmarking and pricing analysis

5. Lifecycle & Value-Based Selling

• Promote value-added services:

  • Plant optimization and performance improvement
  • Energy efficiency and cost reduction programs
  • Digital monitoring and remote operations

• Drive lifecycle contracts enhancing plant longevity and compliance

6. Partnerships & Strategic Alliances

• Collaborate with:

  • EPC teams (internal and external)
  • Technology providers and automation partners

• Support consortium/JV participation where O&M expertise is critical

7. Transition & Execution Support

• Ensure seamless handover from sales to O&M execution teams

• Support mobilization planning, staffing strategies, and initial performance stabilization

• Monitor contract performance and client satisfaction

• Education:

  • B.E / BTech (Mechanical / Chemical / Environmental / Civil)
  • MBA (Preferred – Operations / Marketing / Strategy)

• Experience:

  • 8–15 years in business development or O&M within water / wastewater / infrastructure sectors
  • Proven experience in securing long-term service or O&M contracts