Associate Manager, Distributor Inventory Management

POSITION SNAPSHOT
Location: Saudi Arabia - Jeddah
Company: Nestle Head Office KSA
Full-time

POSITION SUMMARY
Serves as the primary point of contact and advocate for VMI/CMI customers to ensure accuracy, timeliness of execution and agreed levels of customer service and satisfaction. Responsible to efficiently manage the customer end to end replenishment process, leveraging systems and processes to consistently deliver solutions to fulfil customer demand proactively

A DAY IN THE LIFE
Drives customer satisfaction by consistently delivering high quality service and meeting service fulfillment measures as seen by customers lens

Proactive data analytics on Customer Behavior Trend and out of stock risks. Effective utilization of advanced planning, forecasting and replenishment techniques to drive sales and inventory levels at customer DCs taking in account inputs from Demand & Supply Planning, Sales, Customer and Service Strategy.
Generate optimized replenishment orders in Nestl or customer VMI/CMI system while balancing inventory and service goals using information such as sales history, forecast and customer / Nestle stock availability
Demonstrates effective management of the VMI ( Vendor Management Inventory ) technical solution, including data maintenance and alignment with Nestl and Customer systems. Develop and maintain inputs to inventory management system, including network changes, lead-times, delivery expectations and new product introductions
Effectively optimizes distribution costs by collaborating with cross-functional business partners such Physical Logistics, Demand and Supply Planning (DSP), Transportation and Supply Chain Analytics
Professionally engage with customers to resolve issues and concerns related to stock replenishment process and serve as the primary point of contact and advocate for VMI/CMI customers
Ensure right and on time information is available for Customer to manage stock related activities
Executes strategies from Operational Demand & Supply Review (OpsDSR) to ensure stock allocation based on business and customer prioritization.

2-4yrs of preferably operational experience in order fulfillment type of role in a similar market environment or trade structure.
Additionally, operational experience in the following areas is beneficial:
Working for or with a customer in a collaborative environment
Working in other Supply Chain functions such as Physical Logistics or Sales support
Experience in related business improvement projects
Good Knowledge about Generating Demand, Supply Chain and Finance process for pricing
Understanding of Logistics processes including Materials Handling e.g. picking to deliver, transport optimization, plant and transport route determination
College/University degree required
Supply Chain E2E Processes and Customer Service Best Practices and solutions knowledge