1. General Responsibilities
- Support the Boat Captain in the safe navigation and operation of all dive center vessels.
- Assist with daily vessel preparation, ensuring readiness, safety compliance, and presentation standards.
- Maintain cleanliness and organization of vessels (interior and exterior) to a high standard.
- Assist with mooring, anchoring, docking, and vessel handling as directed by the Boat Captain.
- Support dive center operations, including cylinder handling, equipment loading/unloading, and general organization.
- Contribute to a positive and professional onboard environment for guests and crew.
2. Pre-Opening Support
- Assist in the setup and readiness of marine assets prior to operations.
- Support cross-functional teams during the delivery phase to ensure operational requirements are met.
- Develop familiarity with local navigation routes, dive sites, and marine conditions.
3. Operational Responsibilities (Post-Opening)
- Assist in the safe embarkation and disembarkation of guests.
- Support diver drop-offs and pick-ups in accordance with established dive protocols.
- Monitor safety conditions onboard and escalate any risks or concerns to the Boat Captain.
- Assist in maintaining vessel logs, checklists, and daily operational records.
- Conduct routine checks on safety equipment and report any deficiencies.
- Support basic troubleshooting of vessels and outboard engines where applicable.
- Ensure all equipment and onboard areas are properly secured and maintained.
- Assist in delivering a smooth and enjoyable guest experience throughout the journey.
4. Health, Safety, Environment & Quality
- Adhere to all marine safety standards, emergency procedures, and operational protocols.
- Support the implementation of safety drills and emergency preparedness measures.
- Ensure compliance with environmental regulations and promote responsible marine practices.
- Maintain a clean, safe, and organized working environment onboard.
5. Policies, Procedures & Reporting
- Follow all company policies, SOPs, and maritime guidelines.
- Assist in maintaining accurate records, including maintenance logs and operational checklists.
- Report incidents, hazards, or maintenance issues promptly to the Boat Captain and management.
6. Continuous Improvement
- Support initiatives aimed at improving operational efficiency, safety, and guest experience.
- Actively contribute to team development and operational best practices.
Qualifications & Experience
- Relevant marine or boating experience, preferably within a dive or tourism environment.
- Basic knowledge of vessel operations, navigation, and safety procedures.
- Experience supporting boat operations or working as a deckhand is preferred.
- Familiarity with diving operations and handling divers is an advantage.
- Basic mechanical knowledge of boats and outboard engines is desirable.
Core Competencies
- Basic proficiency in spoken English; Arabic is an advantage.
- Strong commitment to safety and operational discipline.
- Positive attitude with a strong customer service mindset.
- Ability to work in a physically demanding, outdoor marine environment.
- Strong teamwork and communication skills.
- High level of attention to detail and reliability.
- Ability to remain calm and responsive in high-pressure situations.
- Professional demeanor aligned with luxury hospitality standards.
- Willingness to learn and develop within marine operations.
Desirable Skills
- Additional language proficiency (preferably Arabic).
- Entry-level maritime certification or training.
- Interest or background in marine conservation and sustainability.
