Receptionist

Serves as the first point of contact for visitors and callers, representing the organization in a professional and welcoming manner .Managing front desk operations, handling incoming calls, directing inquiries, and providing administrative support to ensure smooth daily operations and a positive experience for clients and guests and supporting the executive team by acting as a reliable first point of contact for the company’s.

Front Desk Management

Managing Reception Area and Keep the front desk clean, organized, and presentable at all times, including any brochures of the company materials.

Greet and assist visitors in a professional and friendly manner, ensuring a positive first impression of the organization.

Communication and Correspondence

Answer, screen, and direct incoming phone calls promptly and accurately, taking messages when necessary.

Liaise with internal and external stakeholders, answering inquiries and providing information.

Notify employees of visitor arrivals and coordinate meeting arrangements when required.

Track and manage the movement of guests to ensure smooth coordination and avoid congestion with support of protocol team.

Documentation Management

Maintain visitor logs, issue visitor passes and inform relevant staff of guest arrivals.

Receive, sort, and distribute incoming mail and courier deliveries; prepare outgoing correspondence.

Provide general administrative and clerical support such as filing, data entry, photocopying, and document handling.

Confidentiality and Discretion

Maintain strict confidentiality regarding sensitive information.

Exercise discretion and professional judgment in dealing with stakeholders and confidential information.

Policies, Systems, Processes, Procedures, Standards and Report

Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work is carried out in a controlled and consistent manner.

Prepare accurate and timely functional deliverables and reports to meet corporate and functional requirements, policies, and standards

Qualification and Experience:

Bachelor’s degree in business administration or any related field.

*No prior experience required.

Competencies:

Technical:

Calendar & Schedule Management

Documentation Management

Time Management

Office Management

Priorities Management

Behavioral:

Action Oriented

Plans & Aligns

Collaborates

Communicates Effectively