Security Managed Services Analyst

Responsibility

Initial investigation and triage of potential incidents, escalate or close events as applicable.

Monitor SOC ticket queue (email/phone) for events reported by outside entities and individual users.

Review latest security alerts and take actions based on defined remediation processes.

Create incidents based on process/alerts.

Support incident remediation/investigation efforts.

Update documentation of Knowledge Base (“KB”) articles or runbooks.

Qualifications

Knowledge of SIEM, EDR and intrusion detection solutions.

Incident and Problem Management skills

Experience with sandbox solution.

Experience with Splunk Enterprise Security.

Understanding of cloud infrastructure (Amazon, Azure, Google)

Security analysis skills (logfile analysis and analysis of mixed data sources/types)

Basic skills in forensic and threat hunting.

Ability to manipulate and present data

Fundamental understanding of network protocols & architecture

Strong problem-solving skills

Strong willingness to learn and grow within the role

Qualifications

Knowledge of SIEM, EDR and intrusion detection solutions.

Incident and Problem Management skills

Experience with sandbox solution.

Experience with Splunk Enterprise Security.

Understanding of cloud infrastructure (Amazon, Azure, Google)

Security analysis skills (logfile analysis and analysis of mixed data sources/types)

Basic skills in forensic and threat hunting.

Ability to manipulate and present data

Fundamental understanding of network protocols & architecture

Strong problem-solving skills

Strong willingness to learn and grow within the role