IT Director / IT Manager – Saudi Arabia

Lead daily IT operations and ensure reliable performance of business applications, networks, servers and user support services.

Develop IT plans aligned with business objectives, operational needs and future growth.

Manage IT budgets, procurement, software licensing, vendor contracts and technology investments.

Oversee infrastructure, cloud services, connectivity and enterprise systems.

Lead technology projects, including system implementations, upgrades, integrations and migrations.

Establish project schedules, allocate resources and monitor delivery against agreed budgets and milestones.

Coordinate cybersecurity activities, access controls, vulnerability management and incident response with relevant teams.

Maintain backup, disaster recovery and business continuity arrangements, including regular testing.

Develop and maintain IT policies, procedures, asset records and technical documentation.

Monitor service performance and resolve recurring issues to improve system availability and user experience.

Work with department heads to identify technology requirements and improve business processes.

Manage external service providers and monitor contractual service levels.

Lead, mentor and develop IT staff, assigning responsibilities and reviewing performance.

Report technology performance, project progress, budgets and risks to senior management.

For the IT Director role, lead technology strategy, governance and long-term investment planning across the organisation.

Bachelor’s degree in Information Technology, Computer Science, Computer Engineering or a related discipline.

Proven experience managing IT operations, infrastructure, enterprise systems and technology projects.

Experience appropriate to the advertised position, including strategic leadership responsibilities for IT Director applicants.

Strong understanding of networking, cloud platforms, cybersecurity, disaster recovery and IT service management.

Experience managing budgets, vendors, contracts and multidisciplinary technical teams.

Ability to translate business requirements into practical technology solutions.

Relevant certifications such as ITIL, PMP, CISSP, CISM, Microsoft or AWS certifications preferred, depending on the role.

Saudi Arabia or GCC experience preferred.

Strong leadership, communication, analytical and problem-solving skills.

Master’s degree in a relevant discipline preferred, if applicable to the vacancy.