Debt collector
Confidential Company
1–4 years of experience
Job description
Communicating with overdue customers via phone, email, or field visits. Following up on due invoices and reminding customers of payment deadlines. Negotiating with customers to set suitable payment plans. Recording and documenting all collection operations in the system. Preparing periodic reports on collection and debt status. Coordinating with other departments (such as finance and customer service). Following up on delinquent cases and taking regulatory action when needed. Adhering to company policies and legal procedures related to collections.
Diploma or bachelor's degree (preferably in accounting, finance, or business administration). Previous experience in collections or customer service (an advantage). Knowledge of the basics of financial and collection systems.