Butler

Consistently offer professional, friendly and engaging service

Oversee day-to-day work-flow of the Butler office and ensure service standards are followed

Perform various duties pertaining to departmental inventory control system: purchase orders, coding invoices etc.

Manage all shipping and receiving for Owners, Guests and Colleagues

Provide administrative support to all areas of the Butler department

Work closely with all departments within the Lodge, communicating day to day updates and changes

Address guest concerns and react quickly, logging and notifying proper departments as required

Work closely with the Maintenance department to address necessary repairs

Balance operational, administrative and Colleague needs

Follow department policies, procedures and service standards

Follow all safety and sanitation policies

Other duties as assigned

Proficient in English (verbal & written) required

Bachelors degree from an accredited university preferred

Experience with Hotel Property Management System an asset

Strong organizational, supervisory and communication skills

Ability to evaluate and select among alternative courses of action quickly and accurately

Ability to work successfully in high stress and fast paced situations

Effective problem solving abilities

Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation and perform successfully with limited supervision