We are seeking an experienced Institutional Excellence & Quality Specialist to lead and support our institutional maturity, quality management, and performance improvement initiatives.
The ideal candidate must be a certified King Abdulaziz Quality Award (KAQA) and EFQM assessor with hands-on, practical experience conducting organizational excellence assessments, identifying structural gaps, and driving transformation initiatives particularly within Saudi Arabian government or semi-government contexts.
Institutional Excellence & Assessment
- Conduct comprehensive institutional maturity and excellence assessments utilizing KAQA and EFQM frameworks.
- Evaluate organizational performance against international and national excellence criteria.
- Identify performance gaps, operational weaknesses, and strategic improvement opportunities.
- Develop actionable improvement roadmaps, action plans, and transformation initiatives.
- Prepare the entity for national excellence awards and external accreditation assessments.
- Facilitate strategic assessment workshops, focus groups, and executive review sessions.
Quality Management & Compliance
- Oversee and maintain Quality Management Systems in alignment with ISO 9001 standards.
- Plan, execute, and monitor internal and external quality audits.
- Manage non-conformities, root-cause analyses, and corrective action plans.
- Design and update quality frameworks, organizational policies, standard operating procedures (SOPs), and governance models.
- Establish performance measurement, reporting mechanisms, and KPI dashboards.
The ideal candidate must be a certified King Abdulaziz Quality Award (KAQA) and EFQM assessor with hands-on, practical experience conducting organizational excellence assessments, identifying structural gaps, and driving transformation initiatives particularly within Saudi Arabian government or semi-government contexts.
- Conduct comprehensive institutional maturity and excellence assessments utilizing KAQA and EFQM frameworks.
- Evaluate organizational performance against international and national excellence criteria.
- Identify performance gaps, operational weaknesses, and strategic improvement opportunities.
- Develop actionable improvement roadmaps, action plans, and transformation initiatives.
- Prepare the entity for national excellence awards and external accreditation assessments.
- Facilitate strategic assessment workshops, focus groups, and executive review sessions.
- Oversee and maintain Quality Management Systems in alignment with ISO 9001 standards.
- Plan, execute, and monitor internal and external quality audits.
- Manage non-conformities, root-cause analyses, and corrective action plans.
- Design and update quality frameworks, organizational policies, standard operating procedures (SOPs), and governance models.
- Establish performance measurement, reporting mechanisms, and KPI dashboards.
