Pastry & Bakery Operation Manager
Pillars Investment Company
4–9 years of experience
Pillars Investment Company
4–9 years of experience
Oversee accurate inventory counts across both locations and conduct regular recounts/audits to minimize discrepancies and waste
Monitor stock levels, ordering, and storage practices to control food cost
Track and analyze sales performance across both branches, identifying trends and opportunities
Evaluate menu item performance (best sellers, slow movers, profitability) and recommend adjustments to pricing, mix, or promotions
Leverage a pastry chef background to maintain and refine recipes, ensuring consistency and quality across both locations
Standardize recipes and preparation methods so output is identical regardless of branch
Redesign and streamline preparation workflows so item prep time does not exceed a maximum of 20 minutes
Plan staffing, prep schedules, and kitchen workflow around this efficiency target
Create, document, and implement Standard Operating Procedures (SOPs) covering kitchen operations, food safety, inventory, and customer service
Ensure SOPs are consistently followed across both locations
Lead and support teams across two locations, ensuring consistent standards, culture, and performance
Act as the operational backbone for future location expansions, building scalable processes and structures
Apply strong understanding of business model and workflow to improve overall efficiency and profitability
Bring a management mindset to daily decisions — balancing quality, cost, speed, and team performance
Proven background as a Bakery/Pastry Chef, with hands-on product knowledge
Prior experience in operation management or multi-location leadership role
Strong understanding of inventory management, sales analysis, and menu engineering
Experience creating and implementing SOPs
Solid grasp of business workflows and operating models within F&B/bakery settings
Demonstrated ability to reduce preparation times and improve kitchen efficiency
Strong leadership skills with the ability to manage teams across multiple sites
Willingness and readiness to support future branch expansions
Comfortable traveling between Riyadh and Jeddah as needed
Uplift the operation from low to high