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  2. Pastry & Bakery Operation Manager

Pastry & Bakery Operation Manager

Pillars Investment Company

JeddahFull-time

4–9 years of experience

2 months ago

Job description

  • Oversee accurate inventory counts across both locations and conduct regular recounts/audits to minimize discrepancies and waste

  • Monitor stock levels, ordering, and storage practices to control food cost

  • Track and analyze sales performance across both branches, identifying trends and opportunities

  • Evaluate menu item performance (best sellers, slow movers, profitability) and recommend adjustments to pricing, mix, or promotions

  • Leverage a pastry chef background to maintain and refine recipes, ensuring consistency and quality across both locations

  • Standardize recipes and preparation methods so output is identical regardless of branch

  • Redesign and streamline preparation workflows so item prep time does not exceed a maximum of 20 minutes

  • Plan staffing, prep schedules, and kitchen workflow around this efficiency target

  • Create, document, and implement Standard Operating Procedures (SOPs) covering kitchen operations, food safety, inventory, and customer service

  • Ensure SOPs are consistently followed across both locations

  • Lead and support teams across two locations, ensuring consistent standards, culture, and performance

  • Act as the operational backbone for future location expansions, building scalable processes and structures

  • Apply strong understanding of business model and workflow to improve overall efficiency and profitability

  • Bring a management mindset to daily decisions — balancing quality, cost, speed, and team performance

  • Proven background as a Bakery/Pastry Chef, with hands-on product knowledge

  • Prior experience in operation management or multi-location leadership role

  • Strong understanding of inventory management, sales analysis, and menu engineering

  • Experience creating and implementing SOPs

  • Solid grasp of business workflows and operating models within F&B/bakery settings

  • Demonstrated ability to reduce preparation times and improve kitchen efficiency

  • Strong leadership skills with the ability to manage teams across multiple sites

  • Willingness and readiness to support future branch expansions

  • Comfortable traveling between Riyadh and Jeddah as needed

  • Uplift the operation from low to high

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