Investor Relations Trainee

Job description

• Build and maintain client trust by delivering excellent customer service and providing accurate and transparent information at all times.
• Improve of the overall customer experience by continuously learning about challenges and finding the best possible ways towards growth.

Responsibilities

• Responding to inquiries and handling complaints by providing appropriate solutions via phone, email, live chat.

• Listening to customer concerns patiently, resolving issues efficiently and professionally and escalating problems to the appropriate departments when necessary

• Updating customer information in the system.

• Preparing relevant reports and sharing it with higher management.

  Work Area: Riyadh
  Experience: Fresh Graduate
  Trainee period: 6 Months
  Qualification: Bachelor's Finance, business and adminstration.