Technology Onboarding Specialist
Caterpillar
1–7 years of experience
Job description
Your Work Shapes the World at Caterpillar Inc.
IT S YOUR TIME!
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At Caterpillar, we re committed to our customers, who build a better, more sustainable world with our products, services and solutions. We understand and show the value of why they should choose us. We re exploring new ideas and opportunities innovating to discover the breakthroughs necessary for tomorrow s growth. Through it all, we are one team creating and delivering world-class products, services and solutions superior to the competition. Learn more about the Caterpillar Experience .
We are looking for a Technology Onboarding Specialist to join our Customer Solutions - Technology, Products & Services team within one of Construction Industries newly formed divisions: Customer Solutions Growth Regions.
About Customer Solutions Growth Regions Division
This team, alongside dealers, engages closely with customers to create, customize, and adapt solutions to meet their needs by leveraging the extensive range of offerings available today across products and services, digital and technology, rental and used, and financing.
Role Definition:
The Technology Onboarding Specialist uses technical expertise to enhance safety and productivity across our customer sites, focusing on production processes and application underpinned by cultural and operational change management.
What You Will Do (Responsibilities):
- Supports new and existing Construction Technologies driving customer success at the jobsite
- Provides recommendations to the Product Development team, influencing product evolution based on market needs, trends, and key areas for continuous improvement.
Education: Bachelor s degree, preferably in Engineering or Technology or equivalent.
Experience: Previous experience with technology applied to the construction industry, including familiarity with digital tools for improving operational and production processes.
Strong knowledge of Caterpillar technologies, fleet management systems and application across all construction sites will be an added advantage
Experience in machine operation and production processes.
Experience in practical training or coaching
Customer: Extensive knowledge of the regions construction market and other major industries in the region
Language: Fluent in spoken and written English and another local language