Commercial Director - City Operations

Qiddiya Investment Company is seeking a dynamic and experienced Commercial Director for City Operations (DEL 5) to drive the commercial strategy and execution for our city-wide operations. This leadership role requires a commercially astute professional to manage all commercial facets of city operations projects, ensuring alignment with Qiddiya s strategic goals and commitment to excellence. The Commercial Director will lead contract negotiations, procurement, financial management, and risk mitigation activities across diverse operational areas. You will work closely with cross-functional teams to optimize commercial performance, maintain budgetary discipline, and foster strong relationships with partners and stakeholders.

Key Responsibilities

• Lead the development and execution of commercial strategies for contracts related to Operations within Qiddiya
• Lead all post-contract commercial management across City Ops (variations, claims, compliance, performance)
• Define and execute contract renewal and cost optimization strategies across key service contracts
• Provide commercial insight on risks, commitments, and forecast impact, aligned within Commercial and Reporting and Finance
• Leading the implementation of the Service charge framework and model and costs recovery process across operating assets
• Act as commercial lead to City Ops leadership, supporting ExCom/MC decision-making and building team capability
• Provide mentorship and guidance to the commercial team, fostering a culture of excellence and continuous improvement

Bachelor s degree in Quantity Surveying, Business Administration, Construction Management, or a related field; advanced degree preferred. At least 12 years of progressive experience in commercial/contract management within the operations (O&M, FM, utilities, city operations) or construction sectors. Professional accreditation such as MRICS or FRICS is highly desirable. Demonstrated experience in managing large-scale Operations with a focus on commercial contract negotiation and management. Strong analytical and problem-solving skills with attention to detail. Excellent communication, negotiation, and interpersonal skills to effectively engage with a diverse range of stakeholders. Proven leadership abilities with experience in developing and mentoring junior staff. Strong expertise in post-contract management (variations, claims, renewals, performance management). Exposure to service charge / cost recovery models highly desirable.