Training Manager

Job Responsibilities

• Lead the end-to-end design and development of training programs, ensuring alignment with business needs, compliance requirements, and organizational priorities.
• Conduct training needs analysis, job-task analysis, and learner profiling to identify capability gaps and define appropriate learning interventions.
• Design and deliver engaging learning solutions across multiple formats, including instructor-led training, virtual training, e-learning, blended learning, and on-demand digital modules.
• Moderate and/or facilitate training modules effectively, ensuring strong learner experience, clarity of content, and application of adult learning principles.
• Apply project management skills to plan, prioritize, track, and deliver training initiatives on time, within scope, and with high quality.
• Establish and oversee project workflows, learning timelines, deliverables, and dependency management for training programs and curriculum updates.
• Estimate, coordinate, and optimize resources needed to deliver training initiatives, including internal teams, vendors, and subject matter experts.
• Manage internal training implementation activities and support rollout of learning solutions across relevant business areas.
• Oversee vendor management for outsourced training development, facilitation, or production work, ensuring quality, compliance, and value creation.
• Define, monitor, and report training effectiveness metrics, including completion rates, learner feedback, compliance indicators, and learning impact measures.
• Continuously evaluate the effectiveness of training curricula and improve solutions based on feedback, analytics, business changes, and learner outcomes.
• Develop and maintain change management processes to ensure training content remains accurate, current, and sustainable.
• Support change management and communication activities related to system, process, or organizational changes, including onboarding, role transitions, enhancement rollouts, and stakeholder communication.
• Demonstrate coaching excellence by mentoring trainers, learning partners, and junior team members; building facilitation capability; and strengthening the overall training community.
• Manage and mentor junior-level training roles, fostering accountability, collaboration, and continuous development.
• Ensure learning solutions reflect AbbVie standards, global best practices, and local business requirements.

Qualifications

• Bachelor s degree in pharmaceutical science, or a related field
• Relevant experience in training, learning and development, curriculum design, or learning operations, preferably in a global or matrixed organization
• Experience in designing and delivering training across classroom, virtual, blended, and digital learning environments
• Strong knowledge of adult learning principles, instructional design, and training evaluation methods
• Demonstrated experience in project management, including planning, coordination, stakeholder management, and delivery tracking
• Strong ability to work across cultures, functions, and geographies
• Experience using digital learning tools, learning platforms, and data/analytics to improve training outcomes
• Exposure to AI-enabled learning approaches or willingness to build capability in AI applications for learning and development
• Strong communication, facilitation, and coaching skills
• Ability to manage multiple priorities and work effectively in a fast-paced environment