Training Supervisor (F&B)

Coordinate and supervise daily training activities across assigned locations and teams.

Deliver and facilitate training sessions covering company procedures, operations, service, food safety, and job-specific standards.

Maintain training materials, schedules, attendance records, and evaluation documentation.

Assess employee knowledge and practical performance and identify training gaps.

Coordinate with Operations and other departments to align training programs with business requirements.

Monitor new employee onboarding and ensure all required training is completed within the designated timeline.

Track training completion, employee performance, and training effectiveness.

Prepare regular training reports and support continuous improvement of training programs and methods.

Bachelor’s degree or Diploma in Human Resources, Education, Training, Business Administration, Hospitality, or a related field.

3+ years of relevant experience in Training, Learning & Development, or Operational Training.

Experience in F&B, Restaurants, Retail, or Hospitality is preferred.

Previous supervisory or team leadership experience is preferred.

Strong presentation, facilitation, communication, and coaching skills.

Good understanding of Training Needs Analysis (TNA), employee evaluation, and training documentation.

Willingness and ability to travel between locations when required.

Flexible to work according to business and operational requirements.