Greeting and welcoming guests as they arrive at the restaurant.
- Escorting guests to their tables and providing them with menus.
- Taking reservations and managing the seating plan to ensure efficient operation.
- Providing recommendations on food and drink selections, along with information about specials and promotions.
- Ensuring that guests are attended to promptly and addressing any requests or concerns they may have.
- Coordinating with the kitchen and serving staff to ensure smooth service.
- Handling guest inquiries, feedback, and complaints in a professional and courteous manner.
- Maintaining a clean and organized work environment.
- Assist in setting up and clearing tables to ensure a smooth flow of service.
- Collaborate with the bar manager and F&B service to ensure that guest preferences and special requests are accommodated.
- Maintain knowledge of the restaurant's menu items, ingredients, and preparation methods to provide accurate information to guests.
- Help with administrative tasks such as taking reservations, managing guest lists, and updating restaurant seating arrangements.
- Assist in maintaining a high standard of cleanliness and hygiene in the dining area.
- Manage wait times and communicate accurate estimates to guests during peak hours.
- Assist in training new hostesses and support staff as needed.
- Maintain up-to-date knowledge of local attractions and events to provide recommendations to guests.
- Participate in pre-shift meetings to stay informed about daily specials, events, and any changes in restaurant operations.
- Ensure compliance with health and safety regulations in the reception and dining areas.
Saudi National
- Excellent communication and interpersonal skills
- Professional appearance
- Customer service-oriented mindset
- Ability to multitask and stay organized
- Fluent in English and Arabic
