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  2. E-COMMERCE COORDINATOR

E-COMMERCE COORDINATOR

Confidential Company

JeddahFull-time

1–4 years of experience

4 days ago

Job description

  • Everyday morning sending email of daily sale report and in WhatsApp group
  • Printing the customer order on daily basis & passing the order picking list to picker.
  • Cross checking the picked items along with the invoice
  • Sales posting: Clear the system stock after the product picked, ensure there is no stock
  • Deficit.
  • Packing the orders as per standard
  • Ensure all orders in MAGENTO are being picked and delivered on time, ensure the
  • quality of products, and handed over to the customers on time without any mistake.
  • Preparing location in aisle for new stock.
  • Fulfilling replenishment every week to ensure all the stock with sizes are available in
  • Ecommerce & updating the quantity in MAGENTO.
  • Coordinating inventory updates and assisting with stock reconciliation.
  • Booking shipment of GCC & other countries in DHL, SMSA & EMX courier.
  • Manage and optimize product listings and content, including descriptions, images, and pricing
  • Checking of the availability of the items in the Stores as per customer Request for Ecom.
  • Customer service: Respond to customer inquiries and complaints.
  • Handle customer inquiries and resolve any issues related to online orders
  • Arrange the delivery schedule Ecom driver
  • Planning the route for the Ecom driver
  • Validating the petrol and other vehicle expenses
  • Supporting the warehouse team as they required stores packing & updating GIV in system.
  • Assisting in Stock Reconciliation or stocktakes in warehouse
  • Petty Cash Handling - Maintains the Petty Cash float
  • Document every transaction, including the purpose of the expense, the amount paid, the recipient's signature, and the date.
  • Handle accounts receivable function - Monthly invoicing and progressive billing.
  1. Bachelor's degree or equivalent.
  2. 2–4 years of e-commerce operations experience.
  3. Proficient in Magento/ERP and Microsoft Excel.
  4. Detail-oriented with the ability to multitask and meet deadlines.
  5. Retail or fashion industry experience preferred.

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