People & Culture Manager

Role Overview As People & Culture Manager, you will be the custodian of the team experience at Basiqat Resort by Mantis. You will shape and nurture a culture rooted in purpose, connection, and care ensuring every colleague feels part of something meaningful from the moment they arrive. Working closely with the General Manager and leadership team, you will bring the Mantis ethos to life through people practices that are thoughtful, human, and grounded in the realities of a remote mountain resort environment. This is a role for someone who thrives in building from the ground up, who understands that great guest experiences begin with empowered, inspired teams.

What You ll Do

• Shape Culture & Community

• Bring the Mantis philosophy to life through every stage of the employee journey

• Build a strong sense of belonging within a remote resort environment

• Champion a culture of respect, curiosity, and sustainability

• Partner with leadership to create a positive, purpose-led workplace

• Attract & Welcome Talent

• Lead end-to-end recruitment for a diverse, multi-skilled resort team

• Build talent pipelines suited to remote destination operations

• Deliver onboarding experiences that connect people to the resort s story and environment

• Work closely with regional talent teams to attract the right people for the journey

• Support & Develop Our People

• Create learning experiences that grow confidence, capability, and craft

• Support leaders in coaching, feedback, and team development

• Encourage continuous learning aligned with service excellence and sustainability values

• Enable Strong Operations

• Ensure smooth HR operations, compliance, and employee documentation in line with KSA labour requirements

• Manage employee relations with fairness, empathy, and consistency

• Partner with Finance and leadership on workforce planning and reporting

• Elevate the Employee Experience

• Design initiatives that support wellbeing, engagement, and connection in a remote setting

• Strengthen team culture through meaningful moments, rituals, and communication

• Help create a workplace where people feel inspired to stay and grow

• 5 7+ years experience in People & Culture / HR within hospitality, resorts, or lifestyle-led destinations

• Experience in remote or resort environments strongly preferred

• Solid understanding of Saudi Labour Law or GCC HR frameworks

• Background in pre-opening or high-growth environments an advantage

• Naturally collaborative, grounded, and people-centred approach

• Strong ability to build trust and influence across diverse teams

• Comfortable working in evolving, fast-paced environments

• Degree in HR, Hospitality, or Business (CIPD or equivalent a plus)