Deputy Boutique Manager

The Deputy Boutique Manager supports the Boutique Manager in driving the commercial success, operational excellence, and team development of the Solitaire boutique. As a key leader within the boutique, the role ensures Dior s standards of client experience, retail performance, and team engagement are consistently delivered. The Deputy Boutique Manager acts as a role model for the team and assumes responsibility for the boutique in the absence of the Boutique Manager.

Hard Skills

• Luxury retail sales management
• Clienteling and CRM management
• Retail KPI monitoring and analysis
• Sales performance tracking
• Boutique operations management
• Inventory and stock control
• Cash handling and reporting
• Visual merchandising standards
• Team coaching and training
• Client portfolio management
• Microsoft Office and reporting tools

Experience

• 5 to 7 years experience in luxury retail.
• Previous supervisory or management experience.
• Proven track record in driving sales performance.

Soft Skills

• Leadership and team influence
• Client centric mindset
• Strong interpersonal communication
• Problem solving and decision making
• Ability to work under pressure
• Adaptability and resilience
• High level of professionalism
• Accountability and ownership
• Team motivation and engagement
• Conflict management