HR/OPERATIONS SPECIALIST

Responsible for HR operations from Onboarding to Offboarding.

Aware about Business Visa procedures and has experience in dealing with Offshore visa agencies.

Efficient use of ERP/ESS to maintain employee data

Manage pre & post-joining functions, Labour law, compliance, policies and procedures and

HR best practices.

Ensure regular and open communication is maintained with Department heads, clients and candidates to ensure all stakeholders are updated on application and on-boarding status.

Maintaining SLAs with consultants and Clients

Responsible for Payroll inputs from client

Aware with the systems (Mudad, QIWA, GOSI, MOL, COC, MOFA,etc..)

Responsible for government relation services like iqama renewal, exit re-entry visa, chamber of commerce, GOSI payments, etc

Maintaining client relationship.

Responsible for Medical Insurance (Renewal ,enrolment, invoices verification, deletion, upgrade, etc

To collaborate across the business and with other HR partners to drive a high-performance team environment and accelerate business growth.

Ensure that all the requests from employees and client-end are adhered to within the set TAT.

Guiding (induction) with candidates regarding the on-boarding process for the smooth and successful on-boarding.

Responsible for and file maintenance of Employees including Employment contracts.

Bachelor's degree in Human Resources, Business Administration, or a related field; a Master's degree is a plus.

Minimum of 5-7 years of experience in HR and/or Operations, with a proven track record of success.

Experience in a fast-paced environment and ability to manage multiple priorities simultaneously.

Strong understanding of HR laws, regulations, and best practices to ensure compliance.

Proficiency in HRIS systems and Microsoft Office Suite, with advanced Excel skills.

Excellent communication, interpersonal, and problem-solving skills to effectively interact with all levels of employees.