Administrator,Dispatcher

Efficiently manage incoming calls and radio dispatches, ensuring clear and concise communication with field personnel and clients.

Prioritize and assign incoming service requests based on urgency, location, and technician availability, optimizing response times.

Maintain real-time tracking of all field units, providing accurate location updates and estimated arrival times to customers.

Accurately document all dispatch activities, service requests, and resolutions in the dispatch system for record-keeping and analysis.

High school diploma or equivalent; some college coursework or a degree in a related field is a plus.

Proven experience in dispatching, logistics, or a similar administrative role, ideally 2+ years.

Proficiency in using dispatch software, GPS tracking systems, and standard office applications (MS Office Suite).

Excellent verbal and written communication skills, with the ability to remain calm under pressure.