What you will do
- Develop and implement strategic sales plans to achieve revenue targets and expand market presence in the KSA hospitality and F&B industry.
- Identify and prioritize key accounts and prospects within the territory, conducting thorough research to understand their business needs and challenges.
- Track sales performance metrics, pipeline activity, and revenue forecasts, providing regular updates and reports to senior management.
- Build and maintain strong relationships with prospective and existing clients, serving as a trusted advisor and consultant on IT solutions tailored to their specific requirements.
- Lead the end-to-end sales process, from initial prospecting and lead generation to negotiation, contract closure, and post-sale follow-up. Update CRM time to time for updates.
- Collaborate closely with cross-functional teams, including pre-sales, marketing, operation support, to ensure alignment of sales efforts with company objectives and customer needs.
- Prepare and deliver compelling sales presentations, proposals, and demonstrations to prospects, effectively communicating the value proposition and benefits of our IT solutions, leveraging your exceptional communication and presentation skills.
- Utilize your deep understanding of hotel operations to demonstrate how our solutions can streamline front office processes and elevate guest satisfaction.
- Coordinate with the dealer to ensure that they achieve their sales target.
Sales & Market Research
- Evaluate and validate potential and existing partners, incl. qualifying leads (partnering with Marketing in key initiatives for lead generation and materials).
- Accelerating the sales process by identifying solutions to customer pain points.
- If needed, in preparation with/for the sales team, communicate with project management to translate clients requirements and smooth transition from sales to implementation.
- Review new marketing documents for accurate promotion of the product.
Strategy & Innovation
- Maintain thorough knowledge on international hospitality industry trends and developments. Functioning as an ambassador of innovation for the product and company, introducing new industry trends and developments.
Documentation & Controlling
- Manage and control proposal/deal qualification, including quote verification.
- Keeping product documentation up to date, highlighting the aim and purpose of the product.
Product
- Update yourself on the new product enhancements, integration projects, RFI s and RFP s.
- Providing product knowledge support, translating the technical aspects of the product to the product and pre-sales team and client, being the intermediary between product management and client.
Additionally
- Coalize with Marketing department to discuss sales expectations, help highlight product USP s, introducing innovative approaches on representation of the company/products, evaluate the methodologies and strategies applied to reach the relevant markets and clients.
What are we looking for
- Bachelor's degree in Hospitality Management, Business, Information Technology, or a related field.
- 6-10 years of hands-on experience in marketing/selling hotel IT solutions, preferably focusing on hospitality and F&B vertical.
- Strong grasp of property management systems and revenue management strategies etc.
- Comfortable discussing and explaining technology concepts such as APIs, AWS, cloud solutions, and AI to both technical and non-technical audiences.
- Proficiency in using Microsoft Excel for data analysis and reporting purposes.
- Exceptional communication and presentation skills to effectively convey complex information.
- Analytical mindset with the ability to address operational challenges with creative solutions.
- Proactive approach to problem-solving and an aptitude for working in a fast-paced, collaborative environment.
- Certifications or additional training in hotel technology and operations are a plus.
- A high degree of autonomy and self-motivation.
- Highly structured, outgoing and social person, ready to communicate with employees, customers and partners across different countries and different organizational levels.
- Excellent written and verbal communication skills (Arabic & English). Any other language will be an advantage.
