Professional Summary
Results-driven Account Manager with extensive experience in the Saudi Arabian market, specializing in IT solutions, Artificial Intelligence (AI), and digital transformation. Proven ability to develop and maintain strategic client relationships, identify business opportunities, and deliver technology solutions that align with customer objectives. Strong understanding of enterprise sales, account growth, and the Kingdom's digital transformation initiatives.
Key Responsibilities
- Manage and grow a portfolio of enterprise and government accounts across Saudi Arabia.
- Build and maintain long-term relationships with key decision-makers and stakeholders.
- Identify new business opportunities within existing accounts through cross-selling and upselling IT and AI solutions.
- Understand customer business challenges and recommend tailored technology solutions.
- Prepare proposals, quotations, and commercial offers in collaboration with technical and presales teams.
- Lead contract negotiations and ensure successful deal closure.
- Coordinate with solution architects, project managers, and delivery teams to ensure successful project implementation and customer satisfaction.
- Monitor account performance, customer feedback, and market trends to identify growth opportunities.
- Develop account plans, sales forecasts, and revenue targets.
- Represent the company at customer meetings, industry events, and technology conferences.
- Maintain accurate sales pipeline and CRM records.
- Ensure high customer retention and satisfaction through proactive account management.
